SPS Relationship Management Demo

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Automation also extends to the "links" attached to electronic business forms (part of the Issue Tracking & Resolution subset). These links may be statically or dynamically defined to a user, group, or contact found within the system. Links provide an entry point into the applications of SPS and allow users (both within the system and those outside) to access application screens and to receive not only notices, but also approval and resolution requests. In this manner, you may create any business form and provide any type of approval and notification scheme within a matter of minutes. Since these forms are web-based, they can integrate with your company website to provide customers real-time access to selective account information.