Frequently Asked Questions - SPS Calendar

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Q.  What is the SPS calendar?

The SPS Calendar is a shared calendaring system that supports both private and public calendar events.   Public calendar events can be seen by other SPS users.   The SPS Calendar is integrated with the Contact Manager so that calendar events relating to a specific contact are automatically associated with that contact's profile.   The SPS Calendar also supports the concept of tasks which are items that remain on one's calendar until marked as complete.    This functionality integrates with the scheduling functionality to automatically adjust other tasks based on date formulas.

For more information, please view this section of the online manual.

SPS Calendar

Q.  How do I create a new calendar event?

Adding a new calendar event is easy.   Just follow these steps.

1. At the main menu, click on Calendar
2.  Choose the date of the event
3.  Click on the New button
4.  Enter the Subject or description of the event
5.  Choose the starting and ending time of the event
6.  Click the Save button

You may also choose an event type, specify others to receive an email notice of the event, compose an email, attach documents, invite other SPS users to the event, and/or check others availability.

For more information, please view these sections of the online manual.

Adding an SPS Calendar event     Attaching documents

Q.  Will SPS remind me of my calendar events?

Yes.   When adding or editing a calendar event, you can click the Reminder button to schedule a reminder of that event.    SPS will send you an email to remind you of the event prior to the event.   When adding the reminder, you choose the amount of time prior to the event when you desire to receive the reminder.

For more information, please view this section of the online manual.

Reminders of calendar events

Q.  Can I use the calendar to schedule a meeting?

Yes.   Scheduling a meeting via the SPS Calendar allows you to:

• check others availability for the meeting,
• compose an email regarding the meeting,
• attach documents that are relevant to the meeting,
• automatically send notice to others of the meeting, and
• automatically place a calendar event on others' calendar.

For more information, please view this section of the online manual.

Scheduling a meeting via the SPS Calendar

Q.  Can I change what shows up on my calendar?

Yes.   The SPS Calendar supports the notion of filters that can be used to determine which events are visible on your calendar.   You can view and/or modify these settings by clicking on the Filters button in the SPS Calendar.   On the resulting dialog, you can choose to include events relating to all contacts, no contacts, specific contacts, all users, no users or only specific users.

Please note that filter settings are only temporary.   These settings will revert to their default values when you exit the the SPS Calendar.

Q.  Can I change the display of my calendar?

Yes.   The SPS Calendar supports various display options.   You can view and/or modify these settings by clicking on the Options button in the SPS Calendar.   On the resulting dialog, you can choose a time period to display, whether to show weekends, and/or the scale of each day.   Note, that these changes may be temporary or permanent based on the Save as new profile checkbox.   You can also schedule a daily calendar email using the Options dialog.

Q.  Can I see only events relating to a specific contact?

Yes.   To see only events relating to a specific contact you simply click on the Filters button and choose the appropriate settings.

Q.  What is the daily calendar email?

The daily calendar email is an email that SPS can send to inform you of the scheduled calendar events for today.   This is a convenient way of obtaining this information.   In addition, you can use this feature to automatically send emails to contacts so as to alert them to scheduled events.  

Q.  Can SPS send calendars to others outside of my company?

Yes.   To send calendars to people outside of your organization, you must define that person as a user and relate the user to a contact.    The user account can be marked as invalid to prevent access to SPS.   This feature enables scheduling that involves both individuals within and without your organization.

Q.  What is a calendar task?

A calendar task is a todo item.   Calendar tasks remain on your calendar until they are marked as complete.

Q.  Is SPS compatible with my Palm Pilot?

Yes.   You can export calendar events from SPS to your Palm Pilot and you can import calendar events from the Palm software into SPS.

For more information, please view this section of the online manual.

Calendar synchronization